Privacy Policy

About Hekkpipe’s Privacy Policy

This Privacy Policy describes how your personal information is collected, stored securely, used, and shared when you visit or make a purchase from Hekkpipe’s website.

If you have any questions or remarks regarding our Privacy Policy, please contact us:

  1. respects its users’ right to be informed regarding the collection of and other operations involving their personal data. In using data that may directly or indirectly identify you personally, we will apply the principle of strict necessity.
  2. For this reason, we have designed in such a way that the use of personal data will be kept to a minimum and will not exceed the purposes for which your personal data was collected and/or processed; we do not process your personal data when we can provide you with services through the use of anonymous data (such as marketing research made for improving our services) or by other means which allow to identify you, apart from when it is strictly necessary or upon request of the competent public authorities or the police (as, for example, in case of traffic data or your IP address).
  3. If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
  4. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
  5. makes every effort to treat your personal information with care. Most of the pages on our site can be accessed without having to fill in your personal details. But for some parts we do need information. This statement explains how treats this information and what it is used for.
  6. Please note that we do not alter Hekkpipe’s website data collection and use practices when we see a do not track signal from your browser.
  7. The Site is not intended for individuals under the age of 18.
  1. We respect each (hereinafter “Hekkpipe”,”Site”, “we”, “us”) visitor’s right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website.
  2. When you visit Hekkpipe’s website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies:
    • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. More information about cookies can be found here:
    •   “Log files” track actions occurring on our website, and collect data including your IP address, browser type, referring/exit pages, and date/time stamps.
    •   “Web beacons,” and “tags,” are electronic files used to record information about how you browse the website.
  3. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment method, email address, and phone number.  We refer to this information as “Order Information.”
  4. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
  5. In order for you to gain access to some parts of the website, you will be asked to fill in some personal details. This will be the case if, for example, you register for a product or subscribe to the newsletter.
  1. The main data that we collect is for shipping ordered goods as quickly, comfortably and securely as possible. We use customers’ e-mail addresses to confirm orders, update order and shipment information, provide you with invoices and order confirmation and to send out discount codes.
  2. Additionally we may use order information to:
    • communicate with you;
    • screen our orders for potential risk or fraud;
    • give you access to some parts of the website to make it more comfortable to order the second time;
    • when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  3. We use cookies to improve user experience. More information about cookies:
  4. When you have signed up for newsletter, we may send you our newsletter.  The choice of receiving sale notices and product or service related emails is yours. You can always sign-off on newsletter that you receive.
  5. We do not use collected data for re-marketing or targeting advertising through Google Ads, Facebook, Instagram and other social channels you have used to see advertisements.
  6. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address).
  7. Personal data will be disclosed to third party companies which provide, on behalf of, specific services as Data Processors or to other recipients of personal data collected by, which autonomously process your personal data only for the performance of a contract for the purchase of products on and only when such purpose does not exceed the purposes for which your personal data was collected and subsequently processed and, in any case, according to applicable laws and regulations.
  8. We do not sell, trade or rent personal information such as your name, e-mail address or purchase history.
  1. We do not sell, trade or rent personal information such as your name, e-mail address or purchase history.
  2. We share your Personal Information (mostly very general information) with third parties to help us use your Personal Information, as described above. For example:
    • we use Google Analytics to help us understand how our customers use Hekkpipe website – you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:
    • we use Facebook to show who already likes Hekkpipe and to make it easy to start following Hekkpipe website. More information:
  3. Hekkpipe is resposable in working with personal informatsion, Hekkpipe sends only needed informatsion to companies who provides us payment solutions services (Maksekeskus AS, Paypal, Everypay etc).
  4. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. does NOT collect your credit or debit card details. If you purchase from, the payment processor that is used is Everypay, Maksekeskus or PayPal. None of your credit or debit card or account information is ever seen by this website or passed through it, let alone retained. All receives, is a notification when an order has been completed and the payment processed correctly and completely, and that notification only includes what you have purchased, how much you paid, what your address is, and any other neccessary information including your shipment.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

This Privacy Policy was last updated on 6 August 2018.


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