Ordering information

After placing the order you will be taken to the PayPal page where you are asked to enter your credit card information. Please note that you DO NOT need to have a PayPal account in order to make a purchase, PayPal accepts any Visa, MasterCard, AMEX or Discover credit and debit cards.

Important! PayPal asks for your phone number which is needed for courier contact, otherwise we cannot ship your order. Unfortunately we can not ship to a P.O. Box. We will not use your personal information in any other way.

Shipping costs are calculated on the cart page.

After we have shipped your order using DHL you will get a notification via e-mail together with the tracking code.

Approximate delivery times are:

Europe: up to 3 business days
North America: up to 5 business days
Rest of world: up to 10 business days

Feel free to get in touch with us at shop@hekkpipe.com if you have any questions.